Because people are always talking. Even when you’re not.
There’s a common belief that internal communication starts when a formal message goes out. An email. A memo. A slide deck.
But the truth is: Your team is already communicating. Every day.
Even if Slack is quiet. Even if the newsletter feels like a box to check. Even if no one is using the shiny new platform, portal, intranet, etc.
Culture isn’t created by what you say you value. It’s shaped by what people see, hear, and feel in the everyday moments, especially the unscripted ones.
So if your team is:
Quietly disengaging
Avoiding leadership
Whispering about decisions instead of asking
Defaulting to “just get through the week” energy
That’s communication. That’s culture.
And right now, culture is under pressure.
Leaders are being asked to re-engage their teams and rebuild trust with fewer resources, more complexity, and no clear plan.
In that vacuum, people fill in the blanks. And the stories they tell each other often speak louder than anything on a slide.
You don’t need a flashy new initiative. You need to pay attention to the signals already in the room.
Start here:
What gets praised or quietly ignored?
Who speaks up? Who never does?
What comes up in side chats but not in meetings?
What phrases surface when discomfort rises?
(“We’re all figuring it out”… “That’s not my call”… “Let’s take it offline”)
These aren’t small things. They are communication cues. They shape how people feel about their work, their leaders, and whether they belong.
This is the work we support:
Helping you hear what’s not being said
Surfacing patterns in the quiet
Building strategies that match your actual culture, not just your vision statement
Because if your culture is already communicating, the real question is: Are you listening?
If not, let’s start there.
